Warranty & Guarantee

The Voosio 30-Day Results-or-Refund Guarantee

We build our products to change how you sit — and we stand behind that. Every Voosio order is covered by a 30-day risk-free trial, starting the day your order arrives.

How it works

  • Use your product every day, in every seat, for up to 30 days
  • If you're not completely satisfied, email support@voossio.com with your order number
  • We'll process your refund to your original payment method — no complicated forms

What's covered

  • Manufacturing defects in materials or workmanship
  • Products that arrive damaged
  • Simply changing your mind — comfort is personal, and we respect that

Caring for your product

To keep your cushion performing like new: machine-wash the cover on a gentle cycle, wipe the gel core with a damp cloth, and keep it away from sharp objects and direct heat sources.

Questions about a claim? Email support@voossio.com — our team replies within 24 hours, 9am–5pm EST, Monday–Friday.